Thursday, August 11, 2011
"Mr. Erwin, I hope you feel better, so we can have a "ball" again soon!!" Again offering any assistance if he needs anything. The card was accompanied by a fully inflated beach ball to great him as he came in.
Later he came back. I again told him to let me know if he needs anything. He said he would be fine. About 20 minutes later he emerged from his room and came downstairs for a nice cup of tea. He looked at me with a smile on his face. He said :"You are a sweetheart. Thank you for making me smile...I needed it."
Mission Accomplished.....AND my insanity carried on. My manager thought it was great and told me to keep a look out for anyone else I can help. I love it!